ONLINE STORES, INC.
NEW STANTON , PA
 

FAQ

 

Q: Where do I go to purchase flags?

Q: Why are flags made out of different materials?

Q: I found an old flag in my attic. When was it made and how much is it worth?

Q: I purchased a Valley Forge Flag product and it is missing a part or the part is damaged. How do I get a replacement?

Q: I need to purchase replacement parts for my flag kit. Where can I obtain them?

Q: I have a 48-star U.S. flag that measures 5’x9 ½’. Why is this flag so long?

Q: How do I clean my flag?

Q: Does Valley Forge Flag give tours of its facilities?

Q: What is the proper way to display my U.S. flag?

Q: What is the proper way to dispose of my U.S. flag?

Q: What size flag can be flown from my in-ground pole?

Q: What are some general flag care suggestions?

Q: What is the expected life of a flag?

Q: What do I do with the clear plastic ring(s) that came with my recently purchased sleeved flag kit?

For questions regarding our solar flagpole lights please visit our Solar Flagpole Light FAQ page.
Solar Flagpole Light FAQ


Q: Where do I go to purchase flags?
A: Valley Forge Flag is a manufacturer and wholesaler of flags, and as such, we do not sell directly to the general public and/or the end-user of our products. Rather, we do sell to flag dealers and wholesale outlets that re-sell our products. You can, however, visit the “Find a Local Flag Store” section of our website for a listing of dealers in your state who can help you obtain your requested items. You can also visit “Retailer List” to help you in your search.

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Q: Why are flags made out of different materials?
A: Many people use flags for a variety of different purposes. Some flags are used for outdoor display, others for memorial purposes, and still others for indoor display. Depending on its use a flag can be made out of nylon, cotton, polycotton, polyester, or two-ply spun polyester. Common uses for these flags might be:

Nylon – Perma-Nyl™ is the most durable and serviceable option. Nylon retains color well, flies nicely in a light breeze, dries well, and is easily cleaned.

Cotton – Best™ is a traditional, and to many the most beautiful, material. This fabric has a natural feel. However, like anything made of cotton, it is less durable and should be used for decorative or ceremonial purposes.

Polycotton blend or polyester – these materials are economical yet attractive. They are excellent for temporary use or where cost is an issue.

Two-ply spun polyester - Koralex II™ is a premium material that holds up well in windy or harsh conditions. Because it is spun, it has the feel of cotton, but its synthetic nature gives it the durability of nylon.

Remember to always treat a flag with common sense and respect. Never fold it when wet, regardless of material, and replace it whenever it reaches a condition not befitting the symbol of the country. A good rule is that if you wouldn’t wear it don’t fly it.

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Q: I found an old flag in my attic. When was it made and how much is it worth?
A: Valley Forge Flag does not add any date or mark to a flag when it is manufactured, so there is no way for us to determine the age of a flag. We believe that the value of a flag is a reflection of the emotions that are at the source of its ownership, and we can’t therefore guess at how valuable your flag is. You can visit this site, though www.vexman.net for further information, and possibly a written assessment, of your antique flag. We do not recommend their services, endorse or authorize their response to you.

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Q: I purchased a Valley Forge Flag product and it is missing a part or the part is damaged. How do I get a replacement?
A: When this occurs the consumer should refer to and click on the Customer Service link at the top right of our website, then select the appropriate link in the Consumer Portal.

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Q: I need to purchase replacement parts for my flag kit. Where can I obtain them?
A: You can visit the “Find a Local Flag Store” section of our website for a listing of dealers in your state, who can help you obtain your requested items.

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Q: I have a 48-star U.S. flag that measures 5’x9 ½’. Why is this flag so long?
A: Many 48-star flags were manufactured before, during and after World War II. These flags were usually made from either cotton or a cotton-wool blend. Some of the flags are casket flags, meaning that they measure 5’x9 ½’ instead of 5’x8’. These flags are made to be placed on a casket during a funeral. Since Valley Forge Flag does not add any date to a flag when manufactured; there is no way to determine just how old a flag is. It is perfectly acceptable to fly United States flags with fewer than 50 stars. 48-star United States flags rarely hold any monetary value, only sentimental value. Usually a flag only has monetary value if it can be directly linked to a major historical moment, such as the flag raised over Iwo Jima, or the flag used during John F. Kennedy’s funeral, both of which were made by Valley Forge Flag.

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Q: How do I clean my flag?
A: Synthetic material flags such as nylon or polyester can be machine washed with cold water and a mild detergent. These flags should be placed flat to dry. Natural fiber flags such as cotton and wool should be handled with greater care. Valley Forge Flag suggests spot cleaning or dry-cleaning. Please contact your local dry cleaners for their recommendation. A majority of dry-cleaners will dry-clean a U.S. flag at no charge.

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Q: Does Valley Forge Flag give tours of its facilities?
A: Due to insurance requirements, we do not give tours of our facilities.

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Q: What is the proper way to display my U.S. flag?
A: Please see the Etiquette section of our website, under Flag Info, for a detailed description based on varying circumstances.

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Q: What is the proper way to dispose of my U.S. flag?
A: The U.S. Flag Code states that when a flag is in such a condition that it is no longer a fitting emblem for display it should be destroyed in a dignified way, preferably by burning. Many Veteran and Civic Organizations will properly dispose of a flag at no cost.

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Q: What size flag can be flown from my in-ground pole?
A: See the table below:

Flagpole Flag
20’ 3’x5’, 4’x6’
25’ 4’x6’, 5’x8’
30’ 5’x8’, 6’x10’
40’-45’ 6’x10’-8’x12’
50’ 8’x12’-10’x15’
60’-65’ 10’x15’-10’x19’
70’-80’ 10’x19’-12’x18’
90’-100’ 20’x30’-30’x60’

The flag should be at least ¼ the height of the pole.

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Q: What are some general flag care suggestions?
A:
Fly Ends: Watch for the first signs of fraying. Flags can be trimmed and re-hemmed greatly prolonging the life of the flag.

Windy Days: High winds are extremely rough on flags. If at all possible, take down the flag when winds exceed 30 mph.

Rain or Snow: For best results, do not expose your flag to these elements. If exposed, after a heavy rain or snowstorm take down the flag and spread it out to dry. Do not fold or roll up a wet flag.

Air Pollution: To minimize the effects of dirt, air, smoke, car emissions, etc. keep the flag clean. Having two flags and interchanging them is highly recommended to prolong the life of a flag.

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Q: What is the expected life of a flag?
A: Our U.S. Government customers have told us that they generally expect an outdoor flag to last approximately 90 days when flown from dawn until dusk in good weather. Sensible care may result in a flag that lasts longer and looks better over time.

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Q: What do I do with the clear plastic ring(s) that came with my recently purchased sleeved flag kit?
A: The clear plastic rings that may have come with your sleeved flag kit allow versatility which gives you the option to mount a flag with grommets too.

When mounting a flag with grommets adhere to the following:

1. Attach the upper left grommet of the flag to the metal hook at the top of the pole.
2. Slide the clear plastic ring up the bottom of the flagpole so that it meets with the lower left grommet of the flag.
3. Match the grommet with the hole in the ring.
4. Twist the thumb screw on just enough so that the ring can still rotate around the pole.

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